Customer Services.

Order Queries & Shopping with Us.

We hope that you find shopping with Candy Kisses a convenient & enjoyable experience, but we appreciate that sometimes our customers need additional help & advice with their purchases especially, at the moment with the current Global Pandemic, which has had a huge impact on online businesses & the postal service we use. 

Therefore, if you need help with an order, you can email us at [email protected] & please include your full name & order number which you can find at the top of your order confirmation email & dispatch email.

If your query is regarding a possible delay with your order, please bear in mind that the Royal Mail, under normal conditions, do not consider an item missing until 10 days after the dispatch date, & that until this time has passed there is nothing we can do.